FREQUENTLY ASKED QUESTIONS
Have any questions?
Heidi has compiled a list of common inquiries to help you better understand the services available and how she can assist you. Browse through the categories below to find quick answers to frequently asked questions. If you need further information, don’t hesitate to contact Heidi directly.
- General Inquiries
- EFT Sessions
- Booking and Scheduling
- Costs and Insurance
- Preparation for Sessions
- Success Stories and Testimonials
- Privacy and Confidentiality
What is Emotional Freedom Techniques (EFT) and how does it work?
Emotional Freedom Techniques (EFT) is a psychophysiological intervention that combines elements of cognitive therapy with somatic stimulation of acupuncture points by tapping with the fingertips. This approach is designed to help reduce psychological distress by modifying negative emotional conditioning. It involves the participant recalling an emotionally disturbing incident, measuring its intensity, and then tapping on specific points while stating an acceptance phrase, which leads to a decrease in the emotional distress associated with the incident.
Who can benefit from EFT sessions?
EFT sessions are beneficial for a wide range of individuals, including those suffering from anxiety, depression, phobias, and PTSD, as well as people dealing with physical pain and performance anxiety. Studies have also shown its effectiveness in improving athletic performance and reducing psychological distress in both clinical and non-clinical populations.
What issues are commonly addressed in EFT counseling?
EFT counseling commonly addresses issues related to anxiety, stress, phobias, depression, traumatic stress, and other psychological conditions. Additionally, it has been used to help individuals with performance enhancement in sports, resolution of physical pains, and improvement in emotional resilience.
Why choose EFT over other therapeutic approaches?
EFT is often chosen for its rapid results, minimal invasiveness, and ease of use. It can be applied quickly, often in less than a minute, making it suitable for situations that require immediate relief such as during athletic events or acute stress. Furthermore, EFT does not require the use of medications or medical interventions. While it can be self-administered once the technique is learned, it is recommended to do so under the guidance of a certified health professional. Studies have shown that EFT provides significant relief from emotional and physical distress, often in shorter time frames compared to traditional therapies.
What happens during an EFT session?
EFT sessions begin with a discussion about your current emotional state and any specific issues you want to address. Heidi then guides you through the EFT tapping process, which involves tapping on specific meridian points on the body while focusing on particular emotional or physical distress. The session aims to release emotional blockages and restore emotional balance, enhancing your overall well-being.
How long is each EFT session?
The duration of each EFT session with Heidi typically ranges from 75 to 90 minutes, depending on the specific package selected. This time allows for a thorough exploration of emotional issues and sufficient practice of the EFT techniques.
Can I request a specific focus for my EFT sessions?
Absolutely! Heidi encourages you to communicate any specific areas or issues you wish to focus on during your sessions. This personalized approach ensures that the sessions are tailored to your individual needs and goals, enhancing the effectiveness of your sessions.
Are EFT sessions confidential?
Yes, confidentiality is a cornerstone of Heidi’s practice. All discussions and details shared during your sessions are kept strictly confidential. This commitment to privacy helps create a safe and trusting environment, where you can freely express and work through your emotions.
How do I book an EFT session with Heidi?
Booking a session with Heidi is straightforward. Simply visit the services page on her website, where you can explore various EFT packages and choose the one that suits your needs. Each service listing provides detailed information and a direct link to book your session online, ensuring a seamless scheduling experience.
What is the process for rescheduling an appointment?
If you need to reschedule your appointment, please contact Heidi directly through her website or the provided contact information. Heidi understands the need for flexibility and will assist you in finding a new appointment time that fits your schedule.
How far in advance can I book an appointment?
Heidi allows bookings up to three months in advance, accommodating both new and returning clients. This advanced scheduling capability is available across all service types, including individual, student, and group packages, providing ample opportunity to plan and secure your preferred session times.
What happens if I miss a scheduled session?
If you miss a scheduled session without providing at least 24 hours’ notice, you will still be responsible for the session fee, as payments are required at the time of booking. This policy ensures that time reserved exclusively for clients is managed effectively. Exceptions may apply under extraordinary circumstances, but generally, last-minute cancellations or no-shows necessitate payment for the session as initially agreed upon during booking.
How much does an EFT session cost?
The cost of an EFT session with Heidi varies depending on the type of session. Single EFT sessions are priced at $120 for a 75-minute session. Heidi also offers a variety of individual and student packages, with discounted rates available for all repeat clients. For group sessions, pricing varies based on session length and group size. For the most accurate and detailed pricing information, please visit the ‘Services’ section on Heidi’s website.
Are there any packages or discounts available?
Heidi offers a range of packages that provide value to both new and repeat clients. For new clients, there are options to book individual sessions or packages that suit different needs and goals. Repeat clients benefit from discounted rates available on all package deals, which are designed to encourage ongoing engagement and sustained support. Additionally, group session pricing varies and can offer more affordable options depending on the group size and session length. For comprehensive details on all packages and any potential discounts, please refer to the ‘Services’ section on Heidi’s website.
Does Heidi accept insurance for EFT sessions?
It’s important to check directly with your insurance provider to see if they cover EFT sessions. The acceptance of insurance depends on the terms of your insurance plan and the regulations in your area regarding alternative therapies like EFT.
How do I submit an EFT session for insurance reimbursement?
To submit an EFT session for insurance reimbursement, first ensure that your insurance covers such treatments. You will likely need a receipt or an official invoice from Heidi, which includes the session date, cost, and therapy type. Submit these documents to your insurance provider according to their guidelines. It’s advisable to discuss this process with your insurer beforehand to understand their specific requirements and ensure coverage.
How should I prepare for my first EFT session?
To prepare for your first EFT session, it’s essential to reflect on the issues or stressors you’re currently facing to help focus the session effectively. Set clear goals for what you want to achieve through EFT, as these will guide the session and serve as benchmarks for your progress. Ensure a quiet and private environment where you won’t be disturbed, turning off potential interruptions like mobile phones. Also, keep water nearby and make sure you’re physically comfortable, as emotional work can sometimes be intense.
What should I expect from my first session?
In your first session, expect your practitioner to explain the basics of EFT, including the tapping points and the theory behind the practice. You will discuss your current emotional state and specific issues you wish to address, and actively participate in tapping, guided by your practitioner. It’s normal to experience various emotions during tapping as you address often deeply stored feelings.
Are there any recommended practices between sessions?
Between sessions, continue practicing the tapping techniques to build upon the work done during your sessions. Additionally, keeping a journal of your emotional state and any triggers can provide valuable insights for future sessions. This documentation helps you and your practitioner to tailor the approach specifically to your needs, enhancing the effectiveness of your healing journey.
How can I maximize the benefits of EFT?
To maximize the benefits of EFT, consistent practice is crucial. Engage deeply during the sessions, and apply the techniques regularly on your own—ensuring you double-check with Heidi if you’re allowed to practice independently after your session. Maintain an open line of communication with your practitioner to tailor the approach to your evolving emotional needs. This proactive engagement deepens the impact of EFT, leading to more significant and lasting changes.
Where can I find testimonials from other clients?
Currently, the testimonial page for Heidi’s services is under development and not yet available for public viewing. However, it will be made accessible soon, where you can read detailed accounts of the experiences and outcomes achieved by other clients.
How do I submit my own success story?
Once the testimonial page is live, you will have the opportunity to submit your own success story. This feature will allow clients to share their personal experiences and the transformations they have undergone through their EFT sessions with Heidi.
What types of transformations have other clients experienced?
Heidi’s clients have reported significant emotional and psychological transformations. These include overcoming deep-seated fears, managing stress and anxiety more effectively, and gaining increased emotional freedom. Clients often note Heidi’s compassionate and nonjudgmental approach as pivotal in helping them address the core of their issues and facilitating meaningful change.
Are there any scientific studies that support the efficacy of EFT?
Yes, there are numerous scientific studies that validate the efficacy of EFT. Research has shown that EFT can significantly reduce symptoms of depression, anxiety, and post-traumatic stress disorder (PTSD), among other conditions. Studies highlight its rapid effects and its ability to produce lasting changes, making it a potent tool for emotional health.
What measures are in place to protect my privacy?
Heidi prioritizes the privacy and confidentiality of all her clients. Measures in place include secure handling of session notes and personal information, use of encrypted communication channels, and strict adherence to privacy laws and professional ethical standards. These measures ensure that all discussions and records are kept confidential and only accessible to authorized personnel.
How is my personal information handled and stored?
Personal information is handled with the utmost care and stored securely. Electronic records are kept in encrypted databases with restricted access, while physical documents are stored in locked facilities. Regular audits and updates to security protocols ensure that your information remains protected against unauthorized access.
Can I choose to keep my sessions completely private?
Yes, you have the option to keep your sessions completely private. Heidi respects the wishes of her clients regarding the level of confidentiality they prefer, including the option not to disclose any information about the sessions to anyone without express consent.
What is the policy on sharing information with third parties?
Information is not shared with third parties without your explicit consent, except in circumstances where disclosure is required by law, such as situations involving a threat to safety. Heidi adheres to professional guidelines that prioritize client confidentiality and require clear communication and consent before any information is shared.
CONTACT HEIDI
Got a specific question?
Heidi would love to hear from you! She is ready to answer your questions, listen to your suggestions, or assist with your appointment needs. Please don’t hesitate to reach out by filling out the contact form below. Heidi will get back to you as soon as possible.

Heidi A. Diamond, BScN, Clinical EFT Practitioner
HOURS
Tue – Thu
Fri
Sat – Sun
10:00 am — 5:00 pm
Closed
Closed
CONTACT
Location
Edmonton, Alberta. Canada.
redefiningwellness@gmail.com
LEARN MORE
Explore More About EFT
Seeking deeper understanding or validation of the information provided? Heidi is committed to supporting your journey with well-researched methods and proven results. Click the button below to be redirected to the resources page, where you can find extensive information and studies highlighting the effectiveness and applications of EFT.
